FAQ
GENERAL INFORMATION
OPERATING SYSTEM:
Windows 7®, Windows 8®, Windows 8.1® , Windows 10® or Windows 11®
Only 64 bit systems are supported (32 bit up to progeCAD 2021 version)
(WARNING: The installation on virtual machines is not certificated).
CPU:
2.2 GHz or faster (recommended almost 2.5 GHz or more) 32-bit (x86) or 64-bit (x64) processor (64-bit recommended)
ARM Processors are not supported.
RAM:
Minimum 4 GB (8 GB recommended)
DISK SPACE:
4 GB of free space
VIDEO CARD:
For optimum performance, it is recommended to use machines with a dedicated video card nVidia or AMD (nVidia GeForce recommended for 3D and Render)
Windows 7®, Windows 8®, Windows 8.1® o Windows 10®
Windows Server 2008/2008R2®, Windows Server 2012/2012R2®, Windows Server 2016®, Windows Server 2019®
Follow the instruction of the Registration Wizard which is automatically displayed starting the registration procedure. If you encounter any problem, please get in touch with the Customer Service.
If you received an iCARE Activation Code, contact our Online Helpdesk for assistance.
If you received an Upgrade Code, contact our Online Helpdesk for assistance.
IntelliCAD is a product developed by the ITC Consortium which comprises different companies from around the world. This guarantees the necessary support in case of any problems which may arise handling such a vast software project. Every company participating as a trading member in the ITC Consortium can distribute products based on IntelliCAD technology. This kind of co-operation guarantees the basic functionality and compatibility. To the basic characteristics of IntelliCAD, progeCAD adds a great many of improvements and additional functions which make progeCAD the best IntelliCAD version currently distributed on the market.
The best way to assess progeCAD’s actual features is to try the product. It is the easiest way to understand whether the declared characteristics correspond to reality. Please go to the Download webpage to request a Trial Version.
First check the Orders & Sales section on this FAQ page. If you cannot find an answer to your question, submit your question through our Contact form.
TECHNICAL QUESTIONS
OPERATING SYSTEM:
Windows 7®, Windows 8®, Windows 8.1® , Windows 10® or Windows 11®
Only 64 bit systems are supported (32 bit up to progeCAD 2021 version)
(WARNING: The installation on virtual machines is not certificated).
CPU:
2.2 GHz or faster (recommended almost 2.5 GHz or more) 32-bit (x86) or 64-bit (x64) processor (64-bit recommended)
ARM Processors are not supported.
RAM:
Minimum 4 GB (8 GB recommended)
DISK SPACE:
4 GB of free space
VIDEO CARD:
For optimum performance, it is recommended to use machines with a dedicated video card nVidia or AMD (nVidia GeForce recommended for 3D and Render)
Starting from progeCAD 2019 the software integrates the new CUI Editor which has changed the standard progeCAD customization procedure for Menu loading and ALIAS management. As a result, some progeCAD users remain perplexed by not being able to perform their standard routines.
Follow the instruction of the Registration Wizard which is automatically displayed starting the registration procedure. If you encounter any problem, please get in touch with the Customer Service.
progeCAD can be uninstalled either from Windows Control Panel or progeCAD Center for progeCAD 2013 and newer versions. For progeCAD older versions go to the menu Start> Programs > progeCAD 200x pro ENG> Uninstall progeCAD Pro 200x
For progeCAD 2013 and newer versions:
Uninstall progeCAD ® from the old PC through Control Panel or progeCAD Centre. Proceed to the new PC and register the program using the same serial number.
For earlier versions of progeCAD:
Uninstall progeCAD ® from the PC so far used going to the menu:
Start> Programs> progeCAD 200x pro ENG> Uninstall progeCAD Pro 200x
Proceed to the new PC and register the program using the same serial number.
Contact the Reseller or our Online Helpdesk to communicate the reason of the software re-installation to be in compliance with the licensing agreement.
This depends on the font. The opened drawing makes use of AutoCAD fonts. Anyone in possession of a regular AutoCAD license can also use the fonts supplied with AutoCAD in the progeCAD program along with the numerous fonts already available in progeCAD. Just open the Tools > Options menu and access the Path/File tab > Support paths sub-menu. Double click Fonts and add the fonts installation path. For ex.: C:\Program Files\AutoCAD R14\Fonts. For the 2000 version of AutoCAD the simplex font can be found in Support directory. You can add this path too (For ex.: C:\AutoCAD LT 2000\Fonts;C:\AutoCAD LT 2000\Support) or copy this font to the folder Fonts of AutoCAD 2000. This guarantees a perfect display of any project using the simplex.shx font.
Anyone who owns a regular AutoCAD license can use, besides the numerous fonts available with progeCAD, also the fonts supplied with AutoCAD.
To do this, open the Tools menu, under Options in Path/File, Support paths sub-menu, in Fonts add the fonts’ installation path. For ex.: C:\Program Files\AutoCAD R14\Fonts. For the 2000 version of AutoCAD the simplex font can be found Support directory. You can add this path too (For ex.: C:\AutoCAD LT 2000\Fonts;C:\AutoCAD LT 2000\Support) or copy this font to the folder Fonts of AutoCAD 2000. This guarantees a perfect display of any project using the simplex.shx font.
If when progeCAD was installed on your PC an AutoCAD installation is already present, the font path will be automatically added to the standard ones.
The fonts used for the drawing’s text depend on the text’s style.
With progeCAD it is possible to specify the font to be used in place of other fonts.
Sometimes it may be necessary to use only some types of font for a drawing, or to convert the fonts used into different fonts.
To this purpose the font mapping tables can be used.
If for example drawings are shared with other AutoCAD users, a font mapping table can be used in order to specify the alternative font progeCAD must use for the text originally created in a different font.
The font mapping table (FMP) is an ASCII file containing a font mapping for each line.
Each line contains the basic name of the font file (without the path) followed by a semicolon (;) and the name of the alternative font file with the relative extension (for example .shx or .ttf).
It is for example possible to type the following string in a font mapping table in order to specify that the romanc.shx font file must be substituted by the IC-romans.shx font file.
romanc.shx;IC-romans.shx
progeCAD comes with a default font mapping table included in the file ICAD.FMP, which is stored in the progeCAD folder.
This file can be modified with any ASCII text editor. It is also possible to specify a different table file in the Options dialogue box or by means of the FONTMAP system variable.
How to specify a font mapping table
1. From the Tools menu choose Options.
2. In the Paths/File list
3. Insert the mapping file name (.fmp) in the ‘Font Identification’ box
progeCAD’s original setting uses icad.fmp; if no substitution of font is needed, delete or rename the ICAD.FMP file.
Also remember that…
Is it possible to use AutoCAD’s fonts (the .SHX files) with progeCAD?
Yes, progeCAD is compatible with AutoCAD fonts file .shx.
To do this, open the “Options” menu and select the “File Paths” tab; then add the fonts’ installation path under “fonts”.
For ex: C:\Program Files\AutoCAD R14\fonts;c:\Program Files\AutoCAD R14\support
If when progeCAD was installed on your PC an AutoCAD installation is already present, the font path will be automatically added to the standard ones.
If you have original AutoCAD Fonts and want to avoid font substitution of standard ones (Ex. ROMANS.SHX SIMPLEX.SHX)
You also must open the font mapping file, icad.fmp and either delete or comment out the line that makes a font substitution for your AutoCAD font.
For example, suppose you have simplex.shx located at C:\ACADFONT and you click on Tools on the menu bar and then Options to identify C:\ACADFONT as an alternate font directory. But when you open a drawing that uses simplex.shx, the program continues to substitute ic-simplex.shx.
The solution is to open icad.fmp with a text editing program and either delete the line simplex;ic-simplex.shx or comment it out so that it reads:
;simplex;ic-simplex.shx
Then the next time you launch the program it will no longer substitute ic-simplex.shx for simplex.shx.
Check if the font path is specified correctly in progeCAD options. From Tools->Options choose Path/Files tab > Support paths sub-menu, and insert the correct path for your fonts double clicking the Fonts folder. You can add several different paths separated by a semicolon ;
progeCAD makes an automatic substitution of fonts not available, check file icad.fmp (it is stored into progeCAD main directory), if a font substitution is present for one you have on the disk, delete this row. Font substitution syntax is OriginalFont;OptionalFont
or
Make sure that a font search path is present among those displayed in the menu Tools -> Options -> Paths/File -> Support paths -> Fonts. If it is not, add the character “;” after the queued existing routes and then the font path.
Verify that the font replacement is not active. Open with a text editor (e.g. “Notepad” Windows) the file “icad.fmp” that is situated in Start menu of Windows -> All Programs -> progeCAD 2XXX Pro ENG -> Utility -> progeCAD 20XX Professional Center -> Settings -> User Support Folder.
The font not properly displayed is “romans”. After verifying the installation of the font on your system and therefore the presence of the full path among those displayed in the fonts location (Tools -> Options -> Paths/File -> Support paths -> Fonts), open the file “icad.fmp” and remove the row with the following content: “romans; ic-romans. shx. ” This will avoid the replacement of fonts.
If you cannot do that, opening the drawing with progeCAD a dialog box for fonts substitution shows up.
Choose the font compatible with the one to replace.
NOTE
To ensure the correct management of installed Bigfonts you must change the file Bigfont.ini
Start -> All Programs -> progeCAD 2XXX pro ENG -> Utility ->User Support Folder
this file specifies the language to which the installed font belongs.
SYNOPSIS:
“Name of the font with”; ” language reference number”
JAPANESE_CODEPAGE_INDEX = 1,
TRADITIONAL_CHINESE_CODEPAGE_INDEX = 2,
KOREAN_CODEPAGE_INDEX = 3,
SIMPLIFIED_CHINESE_CODEPAGE_INDEX = 5
for a font that is called chinas_fzhjt.shx in simplified Chinese, you will add a row
chinas_fzhjt.shx; 5
Fly over snaps are a special mode of object Snaps which allow a user of progeCAD to display immediately the relevant points of objects (endpoint, centre, midpoint, intersection, etc.).
For complex drawings (several drawn entities) or if a PC is not very fast, the use of this mode can overload the computer.
Should any problem arise, only one value at the time should be set (for ex. only End, Centre, Intersection, etc.); alternatively this function should be disabled and object Snaps should be used only when necessary by means of the relative toolbar.
To set the Object Snaps, position the cursor over the Esnap icon on the status bar in the bottom right corner of progeCAD and press the mouse right button.
From the menu, select ‘Settings’
The required snaps should then be selected from the control window.
The FlyOver button can be used for activating the settings of FlyOver Snaps.
It could happen even after opening and saving the drawing several times.
It relates to all OLE objects that can be inserted (images, Excel spreadsheets, Word documents etc.).
If you have this problem, you just need to delete the .vbi extension file with the same name of your drawing found in the same directory as the .dwg file.
Where:
1. An error message is displayed and the drawing is not opened.
2. An error message is not displayed but the drawing won’t open.
3. The loading of a drawing started but after its completion or before it progeCAD® goes wrong.
In all these cases, the file may be corrupted, so it requires recovery:
— Start progeCAD®
— From the File > Utility menu choose “Recover”
— Select the damaged file and confirm
— After the procedure it is necessary to save the drawing for the operation to take effect on it.
It is recommended that you use the “Save as” command assigning another name to the recovered file to avoid losing any crucial information that was not recovered.
The drawing is open, but some of its details are not present
In this case, the file may be corrupted, so it requires recovery:
— Start progeCAD®
— From the File > Utility menu choose “Recover”
— Select the damaged file and confirm
— After the procedure it is necessary to save the drawing for the operation to take effect on it.
It is recommended that you use the “Save as” command assigning another name to the recovered file to avoid losing any crucial information that was not recovered.
OR:
— From the Tools menu, choose ” Drawing Settings” .
— Under the “Display”, under the label “Change settings:” choose from: “lineweight.”
— Select “display lineweights”.
— Exit the form confirming with the button “Ok”
The reason could be that the drawing from which you are copying your entities has been closed.
— Make sure the file from which you are copying your entities is still open.
— If it is closed: open the source file, select the entities to be copied using the “Copy” or “Copy with base point” commands from the Edit menu
— Open or switch to the destination drawing keeping the source drawing open, go to the Edit menu and choose the “Paste” or “Paste to original coordinate” commands.
NOTE
The right way to copy is always by using the “Copy” command from the Edit menu.
The “LTSCALE” variable must have been set to a different value.
Check the value of the “LTSCALE” variable in the drawing of origin by typing on the command bar “LTSCALE” and pressing “ENTER”
Move to the destination drawing and repeat the operation described above.
If the value of the variable in the destination drawing is different, change it by typing on the command bar the correct value.
The wheel of the Mouse
rotation -> Zoom IN and Zoom Out
pressed -> Pan in the active window
double-click -> Zoom Extension in the Active window
To use the CTRL key for the Zoom and Pan commands (progeCAD 2016 and newer versions), you need to enable Mouse Advanced Functions.
These settings can be found in the menu Express -> Mouse Advanced Functions (variable CTRLMOUSE)
CTRL + Left mouse button pressed -> 3D orbit in the window Enabled
CTRL + SHIFT + Left Mouse button pressed -> Zoom IN and Zoom Out the window
CTRL + SHIFT + Right Mouse button pressed -> Pan in the Active window
SHIFT + mouse-> Pan in the Active window
– Update your printer driver from the printer manufacturer’s website.
– If available, download and install an updated driver from the printer manufacturer’s website.
– If progeCAD doesn’t accept some settings available from your system driver, try setting them directly from the control panel.
– Update your printer driver from the printer manufacturer’s website.
– System drivers provided with operating systems could be not fully compatible with your printer, so some options supported by your printer could be unavailable. If available, download and install an updated driver from the printer manufacturer’s website.
– Check the plotter settings for drawing auto rotation for print paper saving
Stored Into the system registry:
– ‘Save changes to Layout’ check box value
– ‘Use Setting from’ check box value
– Header and Footer
Stored into the drawing:
– Print Area
– Fit print area to size of page
– Scale
– Print origin
– Use Line Weight
– Printer
– Paper Landscape/Portrait
– Units
– Upside down set
Stored into CTB files:
– Pens color related to colors table
– Lineweight related to colors table
– Linetype
— Make sure that the “Print Lineweights” option is selected in the “Print” dialog.
If the line thickness is set in the Ctb print file:
— Make sure that in the Ctb file the right thickness is also configured in relation to colours.
If the line thickness is set in the Stb print file:
— Make sure that in the Stb file the right thickness is also configured in relation to the styles.
Like all the print, it depends solely on the printing device installed.
— Open a drawing to be printed
— Start the Plot command
— Select the Name of the printing device (plotter, printer or an output file) in the pull-down list in the Printer section
— After selecting the printing device, click on the Properties button
You’ll see the printing device driver interface that allows to create the custom size (if provided by the manufacturer).
For additional information on creating customized formats by this device, consult the manufacturer’s manual.
Attention:
If progeCAD® does not save customized formats, you must go to Control Panel> Printers by Windows
— In the list of printers select “progeCAD PDF Printer”
— Using the button “Properties” configure the print parameters as a Custom printer, if necessary.
— Set the scale, paper orientation, and print area parameters
— Preview, if necessary, and launch printing
— At the moment of printing you will be asked a name for the PDF file to be generated and its path
For progeCAD 2017 or older versions.
Save the last rendered image:
From the menu View select Render > Preferences
— Under the tab General press the button “Save Last Render to File” (or “Redisplay Last Rendered Image” to see the created render on the screen)
— Specify the path and the name with extension for your output file and confirm.
Save the render directly to file:
From the menu View select Render > Preferences
— Under the tab General “Render to file” define the desired size and press the button “Render” ( the button on the right of the “File” field )
— Specify the path and the name with extension for your output file and confirm.
Starting from progeCAD 2018:
— From the View menu choose “Render > Open render”
— Perform all render configurations you need
— Run render operation by using the “Full render” button
— Use the “Save the last render on file…” button
For advanced settings please refer to the integrated render guide
Go to the menu Help > About progeCAD
The dialog displays the installed version full number (e.g. Version: 8.1 [17.0.16.6] x64 )
In the download area you can find all available updates downloads which will allow you to update your progeCAD to the latest version.
Choose the product you are looking for on the Products webpage.
progeCAD 2019++
Detailed instructions can be found here
progeCAD 2014
Detailed instructions can be found here
progeCAD 2013
Detailed instructions can be found here
progeCAD 2011
Detailed instructions can be found here
progeCAD 2010
Detailed instructions can be found here
progeCAD 2009 or earlier
1. From Start menu —> All Programs choose progeCAD 2XXX NLM section, then Register NLM license.
2. Specify all the requested information (the serial number is in the e-mail you received from progeCAD), then press Next.
3. Select I don’t have an Authorization code.
4. Select the registration method you prefer. E-mail registration is recommended.
5. By choosing an e-mail or Fax registration method, the registration form will appear. Fill it in with the required information, the fields in bold are mandatory. Press Next.
6. Proceed with the registration following the instructions of the Wizard to send a FAX or e-mail.
7. Once you have received the Authorization code, follow these steps: From Start menu —> All Programs choose progeCAD 2XXX NLM section, then Register NLM license.
8. Copy and insert the authorization code which you’ve received in the specified field, then press Continue.
progeCAD 2019++
Detailed instructions can be found here
progeCAD 2014
Detailed instructions can be found here
progeCAD 2013
Detailed instructions can be found here
progeCAD 2011
Detailed instructions can be found here
progeCAD 2010
Detailed instructions can be found here.
progeCAD 2009 or earlier
1. Install progeCAD 2XXX Professional on a client PC. From the menu Start —> All Prgrams choose progeCAD 2XXX section > Register progeCAD 2XXX.
2. Specify all the requested information (the serial number is in the e-mail sent by ProgeSOFT), then press Next.
3. progeCAD displays the default connection server data. Leave the default settings. (You can check your server IP by inserting your server name and pressing the “Check DNS” button).
Detailed instructions can be found here
progeCAD 2014
Detailed instructions can be found here
progeCAD 2013
Detailed instructions can be found here
progeCAD 2011
Detailed instructions can be found here
progeCAD 2010
Detailed instructions can be found here.
NOTE: If NLM server has been moved or its communication port has been changed, Window asks for IP and Port via the dialog which automatically opens on progeCAD start. In order to force this dialog in another moment, it’s enough to run registration.exe with the SETSERVERDATA parameter. For default installation the command is the following:
“C:\\Program Files\\progeSOFT\\progeCAD 2010 Professional ENG\\registration.exe” SETSERVERDATA
progeCAD 2009 or earlier
To modify the communication port used by Network License Server (usually not required), edit (using a simple text editor such as Notepad) pserver.ini that you can find in the installation folder (usually c:\program files\progesoft\netprot).
If you cannot find an answer to your question, submit a Ticket through progeCAD Support Helpdesk on the Support page of our website.
IntelliCAD is a product developed by the ITC Consortium which comprises different companies from around the world. This guarantees the necessary support in case of any problems which may occur handling such a vast software project. Every company participating as a trading member in the ITC Consortium can distribute products based on IntelliCAD technology. This kind of co-operation guarantees the basic functionality and compatibility. To the basic characteristics of IntelliCAD, progeCAD adds a great many of improvements and additional functions which make progeCAD the best IntelliCAD version currently distributed on the market.
The best way to assess progeCAD’s actual features is to try the product. It is the easiest way to understand whether the declared characteristics correspond to reality. Please go to the Download webpage to request a Trial Version.
Get a free evaluation version now!
Thanks to the powerful API programming supported by progeCAD®, one can easily develop simple routines or complete and complex applications for the progeCAD® software. You can find third-party applications which work with progeCAD® on the market. You can find some of them on our website Plugins page.
Through high compatibility of the programming interfaces of progeCAD® and AutoCAD®, it is possible to adapt existing applications to run on the progeCAD® platform.
More FAQs to be added...
For more information on FAQs please seek for assistance from our Online Helpdesk (or click the bubble chat).